How-To

How to Use the Capture Helpdesk

Capture Support is now using Kanbanize to submit and track help desk tickets. You can access this by visiting the ‘Contact Technology’ link in Engage, or by using the new help desk link: www.capturehelpdesk.com. You’ll be directed to the Kanbanize log in screen. If you don’t have a login yet. please email probey@capturehighered.com to be sent first-time login […]

How to Add to the Knowledge Base

To add content to any of the pages on the Knowledge Base, there are two options depending on the content to be included. If you would like to reorganize your sections/pages, please reach out to Sara to make the appropriate edits. Add content directly onto a page. This is only for external links or documents […]